United Guaranty Master Policy Provides Unparalleled Clarity and Certainty

In a first for the industry, United Guaranty is executing a Policy Commitment Letter with lenders that defines roles and provides enhanced transparency.

GREENSBORO, NC, February 6, 2014

United Guaranty is introducing a new first lien mortgage insurance master policy that strengthens customer relationships with a first-in-the-industry Policy Commitment Letter—specific to each lender—that clearly defines each party’s roles and responsibilities, adding certainty and flexibility.

United Guaranty’s master policy has been approved by Fannie Mae and Freddie Mac and has been filed in all 50 states and the District of Columbia.

The Policy Commitment Letter—along with new Claims and Appeals guides—clearly spells out policies and practices governing underwriting, claims, and appeals. Future updates will be sent to the lender and automatically be merged into the Policy Commitment Letter to provide an enduring written record. The Policy Commitment Letter also provides additional flexibility to enable a lender and United Guaranty to agree to reflect operational changes—and provides an easy-to-reference, automatically updated record of those agreements.

"With our master policy and Policy Commitment Letter, United Guaranty is leading the industry in providing a policy that goes beyond satisfying minimum requirements to provide a level of surety and transparency that lenders and mortgage investors prefer," said Donna DeMaio, president and CEO, United Guaranty. "We’re getting great feedback from lenders who welcome the Policy Commitment Letter as a tool that defines the terms of our shared business relationship clearly and unambiguously."

All lenders are required to sign and execute the Policy Commitment Letter to insure loans on or after the July 1, 2014, effective date of the new master policy. When the new master policy becomes effective, the existing one will be canceled, and all new applications for insurance submitted to United Guaranty will be governed by the new master policy and Policy Commitment Letter, which do not affect loans that are insured under the current master policy.

United Guaranty representatives have been working closely with customers for several months leading up to the master policy and Policy Commitment Letter introduction. To assist customers with master policy or Policy Commitment Letter questions, United Guaranty has created the Master Policy web page. Customers needing assistance may also call the Master Policy Customer Service Center at 800.858.3550

About United Guaranty1

United Guaranty Corporation and its subsidiaries provide certainty to mortgage lenders through world-class underwriting, quality risk solutions, and dynamic pricing available through Performance Premium®, the industry’s only MI pricing that is truly risk-based. Established in Greensboro, North Carolina, in 1963, United Guaranty is a company of American International Group, Inc.


Jo Fleischer, Director – Media Relations
O: 336.333.0433 | C: 336.609.3957

1 United Guaranty is a marketing term for United Guaranty Residential Insurance Company and United Guaranty Mortgage Indemnity Company. United Guaranty and Performance Premium are registered marks. Coverage is available through admitted company only.

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