icon MI Retention Solutions Program (RSP)

The MI Retention Solutions Program (RSP) was developed to streamline processing for Servicers by aligning the HAMP process for loans with MI to the processes used for non-MI loans.

If a loan fails to qualify under all modification options, the Servicer needs to determine if an advance claim payment could make a modification possible. An advance claim is an advance payment made by United Guaranty help a borrower qualify for a loss mitigation program. United Guaranty's advance claim program has been expanded to include this program.

Eligibility for RSP

Required Documentation

Determining the Claim Advance Amount

Process for RSP Submission

Submit the encrypted RSP Submission template and current workout file to:

  • Email: UGC:workout; or
  • Fax: 336.275.2893

In the subject line for email or fax submissions, identify each request submitted for RSP review as an MI RSP request.

Claim Advance Payment Remittance

If the claim advance request is approved, it will not be funded until the loan has been modified (including the trial period) and reported in writing to us as current. The Servicer must notify us within 30 days of the effective date of the modification.


Contact Information

If you have questions, please contact United Guaranty's Workout Department by email at UGC:workout or by phone at 800.603.3565.