Lender Servicing Contact Information
United Guaranty and Arch MI are now one company. You can continue to use your existing processes to submit and service loans with United Guaranty and Arch MI, and we will continue to provide the outstanding service you’ve come to expect. United Guaranty and Arch MI: Together Is Better.
United Guaranty's Servicing department provides comprehensive policy maintenance and information for mortgage servicers. Our MI servicing specialists can answer questions about any insured loan—from billing to transfers and more. Call our Servicing department toll-free from 8:30 a.m. until 5:00 p.m. ET, Monday through Friday, at 877.642.4642 Option 2. You can also send an email to firstname.lastname@example.org or fax 800.253.8432.
For questions about Default Reporting, please call our default servicing group from 8:30 a.m. until 5:00 p.m. ET, Monday through Friday, at 877.642.4642 Option 2. You can also send an email to email@example.com. The Notice of Delinquency fax number is 800.253.8432.
Our Loan Modifications group provides modifications on Traditional, HARP, and Refi with Certificate Modification loans and some policy maintenance.
877.642.4642 Option 2
M-F 8:30 a.m. to 5:00 p.m. ET
Use this link to download the Performing Loan Refinance Form.
|UNITED GUARANTY SERVICING EMAIL DIRECTORY|
|Operational Area||Email Address||Used For|
|Activationfirstname.lastname@example.org||Activation of PostPay® Loans|
|Delinquencies and Defaultsemail@example.com||Delinquency Status Report
Questions or Submissions
Notice of Default Questions
|Premiums and Disclosurefirstname.lastname@example.org||One-Time Quote Request
Rate Change Request
Disclosure Issues Request